Easy free returns

Request a Return

Create a returns request within 50 days of the order date and we’ll send you a return label.

Send items back

Place your item(s) into the original parcel bag and post it back to PUMA.

Refund processed

Once your items have been received, the value of the returned items will be refunded via the original payment method.

Things To Know

If your order was made more than 50 days ago, contact us for help with returns.

Items must be unworn, in good condition, and be returned with their original packaging unless flawed or defective. We do not accept returns of socks, underwear, and water bottles.

Flawed or defective products purchased online can be returned within 1 year of the order.

Whilst it is free to return your goods to PUMA, the original cost of shipping is non-refundable, and we can only offer one free return per order. If you wish to return something else from your order later, this will be at your own expense.

Any items purchased in store must be returned back to the original store of purchase.

We're unable to exchange online purchases. Start a return above to return your purchase and place a new order for the desired item.

You must check the checkbox before completing the subscription.

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