frequently asked questionsWhat rewards do I get for signing up with PUMA FAM?Yes! As part of the PUMA Fam program, when you sign up to our newsletter, you’ll receive an exclusive birthday discount so you can treat yourself on your special day. Your applicable birthday discount will be stackable with other sales or specials going on at the same time. It’s just one of our ways of saying thank you. When will I receive my PUMA birthday discount in Australia?Your special discount code will land seven days before your birthday and can be used on a range of styles. Where can I find official PUMA Australia promo codes?When you’re signed up to our newsletter, all official PUMA promo codes will be sent directly to you. This is the main channel you’ll receive official codes through.
How often does PUMA Australia send emails?The frequency of emails depends on the time of year and the promotions or specials we’re running. During non-promotional periods, you can expect to receive one to two emails per week. But during major campaigns or sales periods, the number of emails per week can increase - usually ranging between three to five emails.
Can I unsubscribe from PUMA Australia emails at any time?Of course. If at any time you decide you’d like to unsubscribe from the PUMA newsletter or other promotional emails, you can simply select the ‘Unsubscribe’ link in the email, which will direct you to a page to finalise your removal from our newsletter and email list.
Do I get a discount for signing up to PUMA Australia emails?Yes, you do. When you first sign up to the PUMA newsletter, you’ll receive a 15% discount for your first order after subscribing. This discount code will be emailed directly to you.
I'm not receiving early access or promo emails - what can I do?If you’re not receiving PUMA emails to your main inbox, it’s best to first check your spam or junk mail folders to make sure they haven't been going there. In case they have, simply mark them as ‘Not Spam’ and they should start arriving in your main inbox. In the event you’re not receiving any emails from us, it’s best to contact us online
Will PUMA Australia introduce a loyalty program for members in the future?While we don’t currently have a loyalty program, we are actively working on putting one together - so be sure to watch this space! Once a loyalty program is launched, our email subscribers will be the first to learn about it.
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